dotes diplomáticas

= diplomatic talents, diplomatic skills

Ex. When a library user comes to the reference desk in frustration and desperation -- perhaps in a rage or in tears, it is often an unforgettable (and sometimes unpleasant) opportunity to test one's problem-solving abilities and diplomatic talents.

Ex. Although a reference librarian may exercise superb diplomatic skills, such a situation may be corrected only when the bottleneck boss leaves.

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= diplomatic talents, diplomatic skills

Ex: When a library user comes to the reference desk in frustration and desperation -- perhaps in a rage or in tears, it is often an unforgettable (and sometimes unpleasant) opportunity to test one's problem-solving abilities and diplomatic talents.

Ex: Although a reference librarian may exercise superb diplomatic skills, such a situation may be corrected only when the bottleneck boss leaves.